My Music Lessons
  • About (current)
  • Search
  • Sign Up
  • Login
  • About
  • Search
  • Sign Up
  • Login
  • Contact MML
  • Cancellation Policy
  • Terms & Conditions
  • Privacy Policy

Cancellation Policy

My Music Lessons operates an automated cancellation policy based on the teachers requirements.
Please see your teachers profile to view their required cancellation notice.

If a student gives the correct notice to amend a booking they will be given two options:

Rearrange:

They can rearrange their lesson with the same teacher for a different time or day at no extra charge.

Cancel:

They can cancel their lesson altogether without rebooking and receive a full credit refund. This credit will either be automatically applied to their next subscription lesson if the lesson was part of a subscription or the student will be given credit against their next single lesson booking.

If less than the required notice is given to rearrange or cancel a lesson by a student then the full fee is still payable to the teacher with no refund given.

No time restrictions are applied if a teacher needs to rearrange or cancel a lesson. So for example a teacher has an emergency and has to rearrange or cancel a students lesson 2 hours beforehand, the system will offer the student the chance to choose another time slot or offer a credit refund.

A student can also request a credit to be refunded back to the original source of payment eg. debit card. However this will incur a 1.4% + £0.20 charge for each individual credit.

My Music Lessons
  • Home
  • About
  • Search
  • Students
Account
  • Sign Up
  • Login
Legal
  • Cancellation Policy
  • Terms & Conditions
  • Privacy Policy
Contact Us
Facebook Twitter Contact Us
Accepted Payment Methods
© 2021 My Music Lessons. All Rights Reserved